Feedback & FAQs
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Frequently Asked Questions
How do I verify the trust code on my milk container?
Every delivered container features a unique 6-character code (e.g., GW-7K3F9Q). Simply enter it at /trust/code to view the full tamper-evident chain.
Why does milk fat percentage vary slightly between seasons?
Raw, unadulterated milk naturally reflects cattle diet and seasonal changes. Our verified rearers do not process or standardize milk with artificial additives.
What happens if I am not at home during delivery?
Deliveries require an OTP displayed on your buyer dashboard. If you cannot be present, you may share the OTP with a household member or pause your delivery ahead of the cutoff time.